auto glass repair in Orange
Orange and Anaheim Auto Glass
575 S Parker St
Orange, CA 92868
Claimed This business has been claimed by the owner or possibly a representative. Learn more 113 reviews
I'd personally of been a lot more than happy to reschedule if he would of termed and spoke to me involving the grace duration of 3-5 not just after. They have got no customer service competencies interaction will come goes a good distance...
Quick forward to having to really pay for the windshield replacement. So once more, my overall is $245.. I tried using the Yelp check in low cost, along with the receptionist explained it experienced by now been used since I been given the quote on Yelp. I had been never educated that that was the immediately after Yelp price cut rate. I guess it is sensible that they might implement it instantly since I look back, but at the very least Enable The client know. But then, I questioned how much the high quality glass is initially with no check in. The receptionist tells me $270. A person you should clarify to me how they calculated that the initial cost of $270 minus $35 (Yelp discount) equals $245? It certainly provides nearly $235. Even to the aftermarket glass... I had been quoted $220 over the telephone and $195 on Yelp. $220-$35= $185.. not $195. The receptionist states they unintentionally calculated it incorrectly. Right after acquiring a clumsy math discussion While using the receptionist.. she claims that she will be able to lower the value down the $35 Which "it's no issue". She repeats that two times the truth is. Then requires it back again Which she essentially can't give me that large of a reduction, but can lessen it $10. Allow me to just insert which i failed to even request a discount, I just wished an explanation on how The mathematics and fees built sense. So from $245 she discounted $10... then stated she had to cost me A different $five for applying credit score. As of right this moment my financial institution assertion suggests a charge of $235 while... which I realize is the amount of I ought to have been billed in the first place rather than the $245 if their Yelp price reduction of $35 was subtracted through the claimed initial cost of $270. For being trustworthy, by the top of that dialogue, I had been around it and just planned to leave so I compensated. In the long run, all I'm able to say is that under no circumstances or type did Those people fees increase up accurately to create any perception. Once again, the price is sensible, however the INCONSISTENCY in price ranges is exactly what ruined it for me.
Quit subsequent Charlie R. 7/22/2016 What a piss-weak career they did on my truck. Still left glass, razor blades, glue, and crap all over the place. My new window was left filthy and with suction marks throughout it. There was excess glue around my truck paint also.
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He spent no less than 15 minutes to repair by using a great deal of gadgets and liquid. I had been expecting similar top quality service and I used to be a bit let down for as well brief repair in 2 minutes. I dont believe was the way it's supposed to be fastened.
The Female retains on inturupting me whilst I talk to inquiries and by using a substantial pitch voice that's just as if she's talking to a 5yr old! I should have checked on Yelps reviews initial, and it displays how weak their customer care is.
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I'd of been over satisfied to reschedule if he would of known as and spoke to me among the grace period of 3-5 not after. They may have no customer care techniques interaction will come goes a long way...
Having said that, signing for "authorization" after which you can a couple of minutes afterwards acquiring an e mail alerting me which i concur Together with the observed damages was stunning and awkward. I really feel it would be a lot more conducive to superior customer treatment to generally be much more sincere with what they are signing and to indicate this record in advance of acquiring them indicator.
Halt adhering to Chris W. 4/ten/2017 It took 5 appointments to receive my window replaced, and it continue to isn't really done suitable. They brought the incorrect piece thrice. They did not even show up in the future once they website were being scheduled to. They ruined the paint on my auto, by scraping every one of the way through it and exposing bare metallic in multiple spots, and peeled away obvious coat in A further region near the window.
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I had been very skeptical regarding the unfavorable reviews right until my luck went bitter and I became one of these. After i contacted this effectively-identified, insurance coverage-preferred enterprise, I used to be sensation quite snug with them as I have employed their product for so long as I have been with my a single and only insurance company. Having said that, moments modify and check here not essentially for the higher. Around the phone I had been suggested of only the two hour anticipate my windshield but upon arrival I had been recommended of a recalibration to my brake and lane improve sensors. Not w the overall time was 3-4 more info several hours. So I still left with a friend who will work nearby. Once i returned four and also a 50 percent hours afterwards I used to be informed which the recalibration experienced not been completed for the reason that their supervisor was out obtaining lunch and He's the one 1 who will execute the recalibration. When I identified as their company offices I had been satisfied with hostility, condescending and rude customer support. Actually the a person gentleman explained nicely if you are not planning to wait then you will find nothing at all for me to accomplish.
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